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Tivo App update - Issues. I got the new app on my iphone and iPad and it broke streaming. I can't download any show from my Roamio or stream it.


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Tivo App update - Issues. I got the new app on my iphone and iPad and it broke streaming. I can't download any show from my Roamio or stream it.


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New TiVo Bolt Vox having constant issues. New subscriber here. Just hooked up my first TiVo (new Bolt Vox) using Verizon FiOS cablecard. Created TiVo.


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New TiVo Bolt Vox having constant issues. New subscriber here. Just hooked up my first TiVo (new Bolt Vox) using Verizon FiOS cablecard. Created TiVo.


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The TiVo box uses the program information provided by the TiVo service to power the program guide, allow you to search for shows and schedule recordings, and.


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Tivo outage map with current problems and downtime.


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I called TiVo to cancel the service on two DVRs I had. review, Tivo support did reach out to me to resolve my issues with their Bolt product.


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Have a client that uses the Tivo Bolt + and Tivo Minis throughout his house. The Mini's keep loosing their connection back to the Bolt. What's weird.


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I called TiVo to cancel the service on two DVRs I had. review, Tivo support did reach out to me to resolve my issues with their Bolt product.


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I called TiVo to cancel the service on two DVRs I had. review, Tivo support did reach out to me to resolve my issues with their Bolt product.


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These commercials can be skipped but it is not a smooth process. I spent hours on the phone with TiVo technical support. In addition, Tivo has forced ads into my recorded programs. The woman refused to listen and kept repeating that the mini has the lifetime subscription and then proceeded to tell me that Tivo made an error in not collecting my annual subscription for 4 years!!! Enjoy reading our tips and recommendations. TiVo you have lost me as a long-time customer by not honoring your agreement. Since May I have received 3 replacement Tivo Bolts and spent hours over 4 week on the phone with tech support. Its location on this page may change next time you visit. So I sent an email, which ended with them saying, "You only have lifetime on the mini. Ended up saying the very same thing that the last representative said. But this is a deceitful company now, they don't listen to t. I have owned Tivos since and been very happy. Called the technical service. I never had a problem. TiVo has the worst customer service and they are not honoring their agreement. Get buying tips about Streaming Services and Devices delivered to your inbox. They are a rip-off. Do not purchase a Tivo or services. Then my main box, a TiVo Bolt malfunctioned - again hours on the phone with technical support who identified that the Bolt was faulty. I was offered to buy a replacement Bolt, but preferred to upgrade to TiVo Edge which is reputed to be more dependable than the Bolt. I would cancel this "service" but I just bought a new Bolt device AND paid for a 1 year subscription, so I would be out that money as well. TiVo said in their agreement that if the DVR is defective within the first 90 days they will replace it for free. I called back again after a few days hoping to get a representative who would be more helpful than the previous one. I thought, that can't be, because I have the lifetime subscription and ignored it. A little over 30 days the hard drive stopped working. The last representative I spoke to I thought was going to be very helpful. Thank you, you have successfully subscribed to our newsletter! Bottom line. I have asked for a refund and will gladly send back the new box but to no avail. I asked to speak to a supervisor, and was told, they will just tell you the same thing. The only thing that changed is the new Tive. Recently my Tivo quit working. Hitting skip or the FFward button cause the screen to jump around, go black, the small corner screen upper right appears and finally the program starts. The current replacement has the same problem: difficulty changing channels, with up to a 5 second delay. The Router is working just fine and no issue with it, but I was still having an issue with low signal and sound on my Mini's. She thinks she speak English well. This is not customer service at all, and I feel like I have been robbed! I bought it right before they were discontinuing the lifetime subscriptions service. Do NOT buy their service or their device. A representative named Jay was not helpful. I've been having some technical difficulties with the MoCA and the sound reception in my Mini's. Recently one of my TiVo minis malfunctioned - I paid for and was provided a replacement -however both the first and second replacement were faulty. He was saying I have an issue with the Router and its Firewall and TCP ports and referred me to the manufacturer of my router instead and that was the end of that conversation. She's the one who is lost, like the Jay.{/INSERTKEYS}{/PARAGRAPH} A couple weeks ago, Tivo started asking me for an updated credit card to charge me for my annual service plan. I started getting the service will be discontinued messages. See reviews below to learn more or submit your own review. My previous Tivo worked just fine in this house, with this tv and cable company. The next person was dumber than the last and was blaming the coaxial cable! It was still going on and off on my Mini's. Heck, they could just charge me again and again and again if they wanted just to tie up my money. When selecting a recorded program one of 3 things occurs: it occasionally goes right to the program, more likely though, a grey screen appears for 3 to 5 seconds and then a commercial for a new Tivo channel, or an additional commercial for a product or service is run before the program starts. I also removed my old Tivo bolt and replaced in on the same day. I have never been charged for service. As a courtesy they are not going collect my back subscription but in order to keep service, I need to provide a valid credit card. I even added splitters and an attenuator which I learned reduces signal strength and added a second attenuator because my signal strength was still too high! I Purchased a brand new TiVo edge on October 7. I bought a Tivo Bolt in with the lifetime subscription. This will be my last year of Tivo "service". I never got The tracking number and here I am 10 days later and still no replacement box. Even so, I have made several calls to the cable company and even had a cable tech come to the house and check-out everything. I had to give one star to submit review but would prefer to give Tivo zero stars. I was told I need to try one more box. A link has directed you to this review. I keep getting an error that the signal was low. She was speaking slowly like I don't understand English. Having been a TiVo client for several years, my experiences have been unsatisfactory. Again they tell me days. I agreed because I had had nothing but great service for 17 years. They are quick to charge my account but I have to wait until they are good and ready to maybe refund my money. This new company merger is trying to cheat and steal it's customers. In I bought a Tivo Mini to work off of the Bolt for another room in the house. No luck. It seems like now that they have my money they could care less whether or not I get my replacement and or not honoring their agreement. I am saddened by the changes Tivo has made. They charged me 2 additional times for the same service and now I have to wait days for the first charge to be removed and another days for a second bogus charge to be removed. Like the new commercial they force you to watch at the beginning of your recorded programming!? What is it going to take for them to send me my replacement box and they will not let me speak to a supervisor. I should not have had to call this many times and all I want is my brand new box that I just spent a lot of money on. This is a JOKE! And the sad thing is I really love the TiVo edge I thought it was a good product until it broke after a little over 30 days which I thought was pathetic. I requested a credit for the faulty Bolt or some accommodation on purchasing an Edge but this was denied -I would have to buy the Edge as if a new customer with no credit offered for the Bolt. {PARAGRAPH}{INSERTKEYS}This company is not yet accredited. For more information about reviews on ConsumerAffairs. Again I contacted tivo billing to have yet another bogus charge removed. If yours dies, move on to a different company. I called them on November 26 and they said they will be sending me a tracking number for shipping. I rebooted my Router and everything stated working again. One day I was on the phone for 4 hours running diagnostics! And I will tell everyone I know to never buy a TiVo product. I liked the fact that you didn't need any additional service fees to use the mini off the Bolt. These representative are from the Philippines and they have horrible personalities. Tivo continues to blame my cable company when they have nowhere else to go. I called Tivo billing and had them remove my old Bolt from my account and put the new charges to my new Bolt device. I called TiVo 5 different times asking them where is my replacement box and each representative keeps giving me the same runaround story. So after multiple device failures in a two week period, hours on the phone with technical support - all wasted time, the customer service approach was take it or leave it - poor and I will be leaving TiVo. They are BS. She was very condescending. They keep telling me 24 to 48 hours I will be getting a tracking number I promise.